Company Overview

Introducing the corporate philosophy, business activities, and history of TISCO Co., Ltd., the operating company of Benex.

Corporate Philosophy

A special moment in everyday life for the local community

The moment the claw grabs a prize right in front of them, the customer's face lights up with joy. Cheers of "I got it!" echo throughout the store. Customers walking around with arms full of prizes. Parents and children discussing strategies together. Groups of friends cheering with excitement. Inside Benex, you will always find such smiles and thrills.

This very sight is the reason for our existence. To provide a place where everyone can enjoy both the thrill of the challenge and the joy of winning a prize. Continuing to answer every desire to win with the ultimate prize-getting experience. That is the mission of Tisco Co., Ltd. and our greatest pride.

Business Overview

Operation of claw machine specialty store "Benex"

With our catchphrase "バクどれ!ベネどれ!", we operate 5 claw machine specialty stores across the Kanto region (Kawagoe, Urawa, Kawasaki, Yamato, and Hiratsuka). Taking advantage of some of the region's largest floor spaces, we offer a unique lineup of prizes and strive to make prizes easy to win through dedicated high payout rates. This incredible winning experience has been featured by numerous popular YouTubers, leading to a huge surge in visitors and growing into an exciting entertainment destination visited by over 1 million people annually*1.

*1: Estimated number of visitors based on store entrance sensors

Benex Philosophy

01

Commitment to High Win Rates

Looking around the store, you'll see smiling faces of customers walking with arms full of prizes. That is the everyday scene and the greatest defining feature of Benex. The essence of enjoying claw machines is, after all, the thrill of that moment when you say, "I got it!" "Never let someone who took the time to visit leave empty-handed." This high payout rate is not just wishful thinking; it is our pride, made possible by both our "corporate system" that returns profits to customers and our "staff's passion" to ensure everyone leaves with a smile.

02

Pursuit of Gameplay

The stars of the claw machine are our players. That is why we carefully assess prize characteristics and customer demographics to thoughtfully decide where to place them and how to configure each machine. For beginners, machines with a higher element of luck that provide excitement. For advanced players, highly strategic machines where skill and passion are rightfully rewarded. We provide an environment where "the better you get, the more you win," approach those who are struggling to strategize together, and share the joy the moment they win. That is our dedicated approach to game design and customer service.

03

An overwhelming scale that creates the extraordinary

Our region-leading number of machines is all for our customers' "joy of choosing" and "encountering unexpected treasures." Every time you walk across our vast floor, you discover, "They even have this prize!" That treasure-hunt-like excitement is what Benex is all about. Because we offer such a rich variety of genres, we can provide a time that captivates everyone, from young children to adults. Not just an ordinary arcade, but a special "destination" where you can escape everyday life. Within this overwhelming scale, we constantly create fresh surprises and smiles.

04

An unwavering sense of security: "Always here for you"

"I want to play today." Whenever that moment strikes, our doors are always open and waiting for you. Being open year-round until late at night is our commitment to being close to the daily lives of local communities and remaining an oasis where you can unwind. We welcome you with the same bright smiles and vibrant energy no matter when you visit. This unwavering sense of security is the foundation of trust in Benex.

05

Stress-Free Experiential Value

"We want you to play to your heart's content without worrying about time." "We want you to be able to take home all the prizes you won with ease." Our vast free parking lot is part of creating a stress-free environment that turns those wishes into reality. From arrival to departure, we pursue a comfortable experience in every aspect so our customers can focus purely on the fun of claw machines.

Benex in Numbers

1,000,000+
Annual Visitors

Over 1 million annual visitors *1. Countless moments of pure excitement are born right here.

470
Max Machines

One of the largest selections of machines in the Kanto region. Every single one is a stage for your adventure.

98.8%
Satisfaction

The percentage of customers who said they want to come back. Proof of an unforgettable experience.

*Survey Overview: Conducted in June 1, 2026 – June 26, 2026, 1,529 valid responses / *1: Estimated number of visitors based on store entrance sensors

Company Information

Company Name
TISCO Co., Ltd.
Representative Director
越田潤平
Founded
October 1985
Established
November 2024
Capital
100 million yen
Number of Employees
Approx. 160 employees (including part-time staff)
Headquarters Location
210-0006 1-7-4 Isago, Kawasaki-ku, Kawasaki-shi, Kanagawa 4F Isago Hiranuma Bldg.
Phone Number
044-280-6555
FAX Number
044-280-6650
Business Activities
Operation of claw machine specialty store "Benex"

History

October 1985
Founded
December 1996
Benex浦和店 Opened
June 1999
Benex平塚店 Opened
October 2000
Benex大和店 Opened
December 2002
Benex川崎店 Opened
November 2005
Benex川越店 Opened
December 2024
Norinchukin Capital No. 1 Investment Limited Partnership acquired all shares
April 2025
Absorbed and merged the former Tisco Co., Ltd., succeeding all of its operations to the current corporation
August 2025
Kawagoe Store & Kawasaki Store Renewal Openings