Countdown to the Customer Appreciation Festival...
With our most sincere gratitude.
Aiming to become a one-of-a-kind entertainment venue, Benex has implemented numerous reforms over the past year, including higher win rates, improved gameplay, and an extensive lineup of prizes. Introducing assist crews and training machines to let customers truly experience how "claw machines are more fun as you get better" is also part of that journey.
Starting with the opening of Urawa Store, we celebrate our 30th anniversary.
During the Thanksgiving Festival from July 18 to August 28, Benex takes on this momentous milestone with all its heart"30 Things We Want to Do for Our 30th Anniversary"will now be announced.
1 Million Visitors Annually※1Why ... Are Obsessed
*1: Estimated number of visitors based on store entrance sensors
Our Dedication to High Win Rates
High-payout settings achieved through our unique approach. Our commitment to high payout rates has welcomed over 1 million visitors. It is the cornerstone of our customer satisfaction.
The better you get, the more you win
It's not just luck. Your skill and passion are the fastest route to the treasure. The better you handle the claws, the more you win.
One of the largest scales in the region
With over 470 machines, Kawagoe Store is one of the largest in Japan. Packed with an extensive selection and "What's this?!" surprises, we offer the value of a true destination you can enjoy all day long.
A Safe and Comfortable Environment at All Times
Open 365 days a year until 24:00, with free parking at all stores. Inside our warm, welcoming stores, we're always ready to fulfill your desire to play.
Things We Want to Do for Our 30th Anniversary
30 Things
Everything on our "to-do list" is a "promise" to our customers.
Revealing all 30 commitments that Benex is taking on with full dedication.
Delivering our highest quality ever
"30th Anniversary Grand Appreciation Festival"
A special anniversary-exclusive event that surpasses last year's summer and winter customer appreciation festivals is finally here!
"Great Value"Not only..."Prize Lineup" at an all-time high levelPowered up to...!
Packed with everything from popular food and drink items to the latest prizes debuting this summer.
Plus, you can win them at an incredible value"Lucky Bag Booth"will also be released with overwhelming ease of winning.
"Eligible prizes" vary by store!
The featured lineup celebrating our 30th anniversary varies by store!
To see what treasure prizes are available at each store, check each store's"Event Calendar" and "Official Social Media"posted regularly on... Check it out now and head to your nearest store!
Booths rotate every week for a fresh surprise!
You'll never get bored no matter how many times you visit our 30th Anniversary Grand Thanksgiving Festival! Featured prizes for the special value booths are"Weekly Rotation"are constantly refreshed with...
Don't miss this once-in-a-lifetime chance to discover new treasures every week!
Prize Calendar
Check often to see what arrives and when!
Tap the calendar you're interested in to enlarge it.
*Schedule is subject to change without notice.
Summer Festival Event
Try your luck at the entrance first!
Claw Machine-Exclusive Fortune Slip
You can actually draw a fortune slip with a claw machine! What does this summer have in store for you? When you enter the store, first draw an omikuji to check your fortune!
Post on social media to receive an "Exclusive Bag"
Just post a photo of your loot (prizes) on social media with "#ベネクス #30周年 #クレーンゲーム" and show it to the staff! Easily carry home all your won treasures"Exclusive Non-Woven Bag"given as a gift.
*Available while supplies last.
Full of Dreams: "Benex Lucky Bag"
You won't know what's inside until you open it! Snacks? Goods? Or maybe...? 4 varieties in total, specially sold for the 30th anniversary. While supplies last!
Explore the store!
Collect the keywords and get a gift!
Search for treasure chests in the store and collect letters♪ Complete the keyword to receive an assortment of snacks!
*Ends once supplies run out.
*Participation is limited to once per person per day.
Everyone's "I got it!" never stops
There's still more! Benex's Famous Special Machines
Experience the "What is this!?" surprise. Venture into the unknown area!
Freeze Catcher
Fresh Produce
Hoodless Rescue Catcher
Chain Sickle Catcher
Business Hours & Access
【Important】Parking Situation at the Kawagoe Store on Busy Days
Weekends, holidays, and applicable dates during event periods are expected to be crowded.
On busy days, the parking lot is usually full from around 13:00 to 20:00.
We recommend visiting during the morning or after 20:00.
Please allow plenty of time for your visit during peak hours.
Parking Lot 2 Information for Yamato Store & Hiratsuka Store
During peak hours, Parking Lot 2 is also available.
Conquer the vast open ocean (the floor)!
Floor maps for all stores now available
Boasting one of the largest floor spaces in the region, Benex is huge! Check out our "Treasure Map" so you don't get lost, and find the shortest route to your target prize (treasure)!
Find a Benex near you
Benex川越店
Benex浦和店
Benex平塚店
Benex川崎店
Benex大和店
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